Your Contact Lens order will not require a signature, unless you request it specifically. If you are concerned about the security of your shipment, we will request a signature on your package at NO EXTRA COST. Please include this request in the ORDER NOTES when you checkout. CONTACTSFORLESS.CA IS NOT RESPONSIBLE FOR ANY SHIPMENTS THAT DO NOT REQUIRE A SIGNATURE. 

Add 1-3 Days for Processing to your shipping times.

Standard Shipping = FedEx Economy or Canada Post Expedited
Express Shipping = FedEx Standard Overnight or Canada Post Xpress Post

FedEx is our preferable method but in many cases we utilize Canada Post due to the fact that FedEx does not ship to some rural locations or when a P.O.Box is added to the order. If you prefer FedEx over Canada Post or vice versa, please ADD THAT TO THE ORDER NOTES.

IMPORTANT – PLEASE READ BEFORE ORDERING:

To learn more about our 60 Day Return & Terms/Conditions, please click here.

1-3 Days for Processing may be applied to your shipping times.

If we do not have your exact product and prescription in stock, we have it sent by courier to our offices. Also in some cases the delay can be longer that 1-3 days if you are ordering a less common product and/or are ordering a Toric (Astigmatism), XR, or Multi Focal product.  Questions? Call us at 1-855-909-2772. We are always happy to answer your questions.

EXPRESS SHIPPING WHICH IS BEST FOR YOU

We now offer Standard Shipping with either Canada Post or FedEx. Express shipping is done through either Canada Post Xpresspost or FedEx Standard Overnight. Due to limitations with FedEx deliveries, shipping carrier is determined by customer location. Canada Post will be used for P.O. Box delivery addresses.

*All shipping times are estimates and can vary for many reasons including (1) time of year (2) weather in Canada (3) type of lens you have ordered. Some contact lenses are rarely ordered and therefore are not always ‘in stock’ and therefore an additional 1-4 days may be required to have the lenses produced and/or shipped to us from the manufacturer. Signatures for packages are not required. However, you can request to have your package signed upon delivery by leaving a note at checkout. You MUST have a safe and secure location where your package or a delivery notice can be securely left for you.

Contactsforless.ca is NOT RESPONSIBLE FOR INADEQUATE MAIL DELIVERY OPTIONS and is NOT LIABLE FOR LOST OR STOLEN PACKAGES that did not require a signature. If your package cannot be delivered due to the customer not having a safe and secure mail box or mail facility, we will not replace the shipment or refund the payment. Any failures to deliver result in an investigation being filed with Canada Post and can result in at least 20 days before a resolution is determined.

If you have any immediate questions or concerns regarding your shipment, please call us directly at:

1-855-909-2772

or email us directly at:

Orders@Contactsforless.ca

**In the case that you order specialty lenses such as “XR” lenses, please know that this can add 5-15 additional days of processing time, as these lenses are never in stock and must be created specially for you.

**IMPORTANT: Please note that Biofinity XR Toric lenses are manufactured in the U.K. There is a 4 to 6 week waiting period before the lenses are ready.