Nobody can beat our four guarantees!
What is more frustrating than purchasing something and not being entirely satisfied with it? With our 30 day guarantee, if you are not completely happy with your purchase for any reason, return your undamaged product with its receipt in 30 days and receive a 100% refund, no questions asked. We want you to be absolutely delighted with your purchase. We treat our patients just as we would treat ourselves.
If you aren’t happy with your progressive lens, come back within 90 days and we will take great care of you. Our team will be able to help you quickly on that matter. Our in-house optical lab is there so we can take care of you quicker than most places! No more waiting weeks at a time to be able to see clearly. If there is an issue with your progressive lenses, you’ve got 90 days to come see us… and we will help you as best we can!
When you purchase your products with us, whether it be new frames, sunglasses, contacts, or prescription lenses, we will take care of you. Your product will be covered for a whole year after purchase date. Frames are broken? Lenses scratched? Perhaps you need an adjustment for your glasses? Come to us; we’ve got you covered!
If somehow the contact lenses we ordered have the wrong parameters, or if they are right but don’t seem to be helpful to your sight, we will give you a contact lens fitting and work with you to replace your current contacts and find you the right pair. We guarantee that we will work hard so that you will leave a happy customer.
Our Guarantees: the RIGHT THING to do!
Bottom line is this: We take care of you and always try to make you happy. That means that we don’t hassle you with 20 questions about why you want to return the product. That is the Lifetime Eyecare way. That is why our Eyeglass Centre has been voted #1 best eyeglasses every year since 2008.